{
"change_type": 0,
"event_type": "string",
"external_userid": "string",
"fail_msgid": "string",
"fail_type": 0,
"msg_code": "string",
"new_servicer_userid": "string",
"old_servicer_userid": "string",
"open_kfid": "string",
"recall_msgid": "string",
"reject_switch": 0,
"scene": "string",
"scene_param": "string",
"servicer_userid": "string",
"status": 0,
"stop_type": 0,
"wechat_channels": {
"nickname": "string",
"scene": 0,
"shop_nickname": "string"
},
"welcome_code": "string"
}